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Every request is read by a person, not a ticket robot. Most answers come back the same day, and if something is broken on our side we tell you exactly what we fixed.
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Adding seats, pricing for a bigger team, or planning a rollout across departments.
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How we handle your company's data, what we store, and how to request deletion.
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Answers before you ask.
Trainwork does not use passwords. You sign in with your company code, and your employer issues a separate code for employees and for managers. If your code is rejected, check that you are using the employee code rather than the manager one, then ask whoever set up your account to resend it. If it still fails, send us a request below and we will look at your account.
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