Built to protect your team's data.

Trainwork handles sensitive employee learning data. Here's exactly what we do and don't do to keep it safe.

Never sold, never shared

We don't sell, rent, or share your personal information with advertisers or third parties, ever.

Never used to train AI

Your coaching conversations, notes, and activity data are never used to train any AI model, Anthropic's or otherwise.

Encrypted, exportable, erasable

All data moves over TLS and is encrypted at rest. Built for GDPR and CCPA rights: request a full export or deletion anytime.

Who we work with

These are the vetted infrastructure providers (subprocessors) that help us run Trainwork. Each is bound by a data-processing agreement, and none of them use your data to train AI models.

VercelApplication hostingServes the app and processes requests in transit.
NeonDatabaseStores account, profile, and learning-activity data, encrypted at rest.
AnthropicAI coaching (Claude)Processes coaching conversations. Does not train on your data.
StripePaymentsHandles checkout and billing. We never see full card numbers.
UpstashRate limiting and jobsAbuse protection and scheduled data-retention jobs.
ResendTransactional emailSends account and receipt emails to your address.
SentryError monitoringCaptures technical error diagnostics to keep the app healthy.

For schools and districts

Trainwork trains staff. When a school or district buys Trainwork, the learners are teachers, administrators, and other adult employees. No student accounts exist, no student records are collected, and no student personally identifiable information is processed. Because we hold no education records, FERPA's vendor obligations are not triggered by the product's design, and COPPA does not apply: there are no users under 18.

Nothing a staff member types is ever used to train AI models, ours or Anthropic's. We advise staff not to include real student names or records in practice conversations; conversation content is retained for at most 12 months and full deletion is available to your district on request at any time. We are happy to review your state's student-data-privacy requirements and your district's data-privacy agreement with you.

We store standard B2B employee data such as name, email, job role, learning activity, and notes. We do not process financial, health, or government data. Data is encrypted in transit and at rest, never sold, and never used to train AI models.

Questions about our practices? Email admin@trainwork.org. We respond within one business day.