Privacy Policy

Trainwork ("we", "us", "our") operates the platform at trainwork.org. We provide AI literacy training for business teams. For privacy questions, contact us at admin@trainwork.org.

When you use Trainwork, we collect:

• Account information — your name, work email, company name, and job role when you sign up or purchase.
• Usage data — which modules you've completed, your AI tutor conversations, notes you write, and time spent in the platform.
• Payment information — processed entirely by Stripe. We never see or store your card details.
• Technical data — browser type, IP address, and basic analytics to keep the platform running reliably.

We use your data to:

• Deliver the training program and track your progress
• Personalize module content to your role and goals
• Generate your completion certificate
• Show managers aggregated team analytics (completion rates, activity)
• Send you transactional emails (access codes, certificate, receipts)
• Improve the platform based on usage patterns

We do not sell your personal data. We do not use your data to train AI models.

We share data only with the services needed to operate Trainwork:

• Stripe — payment processing
• Anthropic — powers the AI Tutor and personalization features
• Neon / Postgres — database hosting
• Resend — transactional email delivery
• Vercel — platform hosting

All third-party providers are contractually bound to protect your data and process it only as instructed.

We retain your account data for as long as your company's subscription is active. If you cancel, your data is retained for 90 days for recovery purposes, then deleted. You may request earlier deletion by emailing us.

You have the right to access, correct, or delete your personal data at any time. Email admin@trainwork.org and we'll respond within 5 business days.

We use a single session cookie to keep you signed in. We do not use advertising or tracking cookies. We do not use third-party analytics trackers.

All data is transmitted over HTTPS with TLS encryption. Database access is restricted to application servers only. Passwords are never stored — we use HMAC-signed session tokens.

Trainwork is designed for workplace use and is not directed at children under 13. We do not knowingly collect data from children.

We'll notify active users by email of any material changes. Continued use of the platform after changes constitutes acceptance.

Questions about this policy? Email admin@trainwork.org.