What Trainwork teaches.

Every learner gets 6 core skills and 9 electives chosen for their role, 3 coached conversations each. This is the full catalog those electives are drawn from, with the title of every conversation in it.

The shape of it

6core skills every employee gets
9electives chosen for the role, from four bands
3coached conversations in every skill
15skills in all, and a certificate at the end

The 6 core skills every employee gets.

Nobody trades these away. They decide whether AI is useful to a person at all, and one of them stops someone pasting something they should not have. Each is mapped to a competency in the U.S. Department of Labor AI literacy framework.

Core, 3 conversations

Prompting

Turn a vague ask into output you can actually use.

U.S. Department of Labor competency: Direct AI Effectively

  1. 01Ask AI for what you want
  2. 02Fix prompts that still come out wrong
  3. 03Save your best prompts to use again

Core, 3 conversations

AI Judgment

What's safe to feed it, when to trust it, and how to check.

U.S. Department of Labor competency: Use AI Responsibly + Understand AI Principles

  1. 01Use AI safely and know when to trust it
  2. 02Catch when AI is making things up
  3. 03Verify facts and figures given to you

Core, 3 conversations

Writing

Draft and rewrite so it sounds like you, not a robot.

U.S. Department of Labor competency: Explore AI Uses

  1. 01Get AI to write like you
  2. 02Turn a rough draft into something good
  3. 03Build your personal style guide

Core, 3 conversations

Summarizing

The contract, the policy, the long thread, the forty page report.

U.S. Department of Labor competency: Explore AI Uses

  1. 01Get to the point of a long document
  2. 02Interrogate a document instead of summarizing it
  3. 03Turn a document you're stuck on into a decision

Core, 3 conversations

Learning

Use AI as a tutor to ramp on anything, fast.

U.S. Department of Labor competency: Explore AI Uses

  1. 01Use AI to learn something new
  2. 02Learn by doing, not by reading
  3. 03Start learning something you need

Core, 3 conversations

Data

Get an answer out of a spreadsheet, and a chart that lands it.

U.S. Department of Labor competency: Explore AI Uses

  1. 01Turn messy data into answers
  2. 02Clean up the export nobody can use
  3. 03Build the chart that lands your decision

The 14 electives, drawn from four bands.

A learner is given 9 of these, picked from their role, industry and the shape of their week. The bands exist so nobody ends up with nine variations on the same skill: every learner draws from all four.

Create

Making something that wasn't there before. Every learner draws 2 from this band.

Create, 3 conversations

Design

Images, documents and decks that look like someone competent made them.

  1. 01Get an image you can actually use
  2. 02Make the document look properly made
  3. 03Build the real deck you have to present

Create, 3 conversations

Teaching

The lesson, the training, the explainer, at five different levels.

  1. 01Build a lesson for the group in front of you
  2. 02Make one lesson work for very different learners
  3. 03Rebuild the session that never quite works

Create, 3 conversations

Audio & Video

A watchable clip or a clean voiceover, without a studio.

  1. 01Turn a script into a watchable clip
  2. 02Fix the one that sounds robotic
  3. 03Make the video your team actually needs

Create, 3 conversations

Marketing & Social

Copy, content and campaigns that actually convert.

  1. 01Write copy that gets clicks
  2. 02One idea, many channels, one voice
  3. 03Launch a real campaign

Analyze

Getting to an answer you can defend. Every learner draws 3 from this band.

Analyze, 3 conversations

Research

Get to a trustworthy answer without drowning in tabs.

  1. 01Research fast without drowning in tabs
  2. 02Do deep research that works
  3. 03Research a real question you need answered

Analyze, 3 conversations

Decision Making

Frame the trade-off and make a call you can defend after.

  1. 01Use a framework to decide
  2. 02Score your options and test scenarios
  3. 03Make a real decision you're stuck on

Analyze, 3 conversations

Budgets

Build the number, check the quote, run the what-if.

  1. 01Build a number that holds up
  2. 02Check the number somebody handed you
  3. 03Price the real thing you're on the hook for

Analyze, 3 conversations

Troubleshooting

The error message, the jam, the software that will not do the thing.

  1. 01Get unstuck on the thing that's broken
  2. 02Chase the fault nobody can reproduce
  3. 03Fix something that's broken for you now

Communicate

The parts that involve other people. Every learner draws 2 from this band.

Communicate, 3 conversations

Meetings

Walk in prepared, leave with decisions instead of notes.

  1. 01Run better meetings with AI recap
  2. 02Get real decisions out of meeting notes
  3. 03Plan and run a real meeting

Communicate, 3 conversations

Email

Short, clear replies in the right tone, including the awkward ones.

  1. 01Clear inbox faster with better replies
  2. 02Control your email AI instead of accepting it
  3. 03Send a hard email you've been avoiding

Communicate, 3 conversations

Sales & Outreach

The first message, the follow-up, the objection, the renewal.

  1. 01Write outreach that gets a reply
  2. 02Handle the objection you keep losing on
  3. 03Work the real deal you have open

Automate

Getting the repetitive load off your week. Every learner draws 2 from this band.

Automate, 3 conversations

Agents

Hand a recurring job to something that does it without you.

  1. 01Build your first automation
  2. 02Brief an agent and set its limits
  3. 03Put a real agent to work this week

Automate, 3 conversations

Coding

The script, the formula, the small tool, with no CS degree.

  1. 01Get AI to write code for you
  2. 02Debug and run code the right way
  3. 03Build a tool you'll use

Automate, 3 conversations

Simplifying & Organizing

Get the week out of your head, and cut what does not need doing.

  1. 01Turn a scattered week into a plan
  2. 02Protect the work that actually matters
  3. 03Fix the thing that keeps eating your week

A title tells you what a session is about. It cannot do what the session does.

The coaching, the worked examples and the feedback are the product, and they stay in it.

Last reviewed . Every figure on this site links to its source.